Getting to Yes, The Art of Successful Negotiation
​Course Content:
Learners will be able to identify negotiation outcomes and responsibilities,prepare background information and documenting negotiation.Identify opportunities to strive for negotiation outcomes to add value to the organisation, prepare alternatives and outcomes to support negotiation objectives.Able to apply communication and conflict resolution techniques during negotiation, follow- up actions to close negotiation as well as evaluate negotiation outcomes to identify areas of improvement. Manage and direct negotiations to achieve organisation's desired outcomes, which includes planning and preparing for negotiation, implementing negotiation guidelines and providing feedback for negotiation policy refinement.
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What you will learn:
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Identifying negotiation outcomes and responsibilities,
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Planning and preparing background information and documenting negotiations.
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Preparation of alternatives and outcomes to support negotiation objectives
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Understanding and countering common negotiation tactics
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Applying communication and conflict resolution techniques during negotiation
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Taking follow-up actions to close negotiations as well as evaluate negotiation outcomes to identify areas of improvement
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Implementing negotiation guidelines and providing feedback for negotiation policy refinement
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3 days course with e-Learning component.​
Certification of Completion
Equipped with your newly acquired in-demand skills, you'll be well-prepared to stay competitive in today’s ever-evolving job market, enhancing your prospects for significant career advancement.
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*To earn the WSQ Statement of Attainment, learners must maintain at least 75% attendance for each course and demonstrate competency in the assessments.
Course Fees & Subsidies
Frequently Asked Questions
The max class ratio is 1:20 .
What is the max trainer to student ratio in the class?
Please bring along a laptop for the course. You may want to bring along a water bottle and jacket in case you feel cold.
What do I need to bring along for the course?
We accept payments through Bank Transfer, Cheque and Paynow.
Which payment methods are accepted?
Assessment will be based on an open book written assessment, role-play and a take-home project.
What does the assessment consist of?
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Lower Secondary or GCE 'N' Level or equivalent
What is minimum entry requirement for this course?